14-15 June 2023, Armada Hotel, Petaling Jaya, Malaysia.Click here to register
Management and leadership excellence are often the critical factors that determine effective execution of strategies. Today’s managers and aspiring leaders face tough challenges on the road to excellence because they are constantly bombarded by changes or requests for changes.
Most organizations’ goals are similar – increased revenue, higher profits, more sales, increased productivity, etc. The common factor for all the above is “The People”. Obviously if the people fail, the organization fails as well.
Managers have the overall implied and expressed responsibility to ensure that the people are both able and willing to do the job. This is where the boundaries of Management and Leadership merge. An effective and productive staff needs to combine best practices of both to achieve the best results. Therefore the need to transform performing managers into leaders.
This program seeks to expose the participants to a broad base representation of additional skills and strategies for success in people management. The ultimate aim is for the participants to be better prepared in meeting specific business needs and objectives.
Benefits of Attending:
Upon completion, participants should be able to:
• Describe the functions of management
• Discuss the characteristics of an effective manager
• Explain the concept of PODC
• Identify the key issues and best practices in leading and managing people
• Describe the various ways we can leverage on Personalities at work
• Identify the key concepts and principles in communication and motivation
• Describe the process of personal change
• Use inherent behavioral traits and qualities for interpersonal excellence
• Explain the role of Leadership to enhance productivity & effectiveness
About the Trainer:
EUGENE TAN has been actively involved in various capacities of training and development for different organizations since 1993.
As a Certified Neuro Linguistic Programming (NLP) Trainer, he uses key concepts of NLP combined with Accelerated Learning principles for maximum effect during his sessions. With a keen understanding on the what, how and why of learning, his sessions are designed to maximize learning absorption and retention. Being a practical person, the ideas he advocates and shares are down to earth and readily applicable.
Eugene ensures that his sessions are always interactive, fun and never boring. His sessions seamlessly combine elements of high energy, high touch and high impact. When the situation requires, he will not hesitate to go high tech as well. In line with the key NLP concept, “All learning is state dependant”, he induces the optimum state of mind in the trainees to facilitate effortless transfer of knowledge.
He is a flexible and adaptable facilitator as evidenced by the numerous sessions that he has facilitated involving wide and diverse topics and situations – ranging from technical knowledge to soft skills, indoor to outdoor and instructor-led to participants centred.
Eugene specializes in the areas of leadership development, teambuilding, coaching and mentoring, emotional intelligence, stress management, communication skills and presentation skills. In addition, he is an approved and accredited trainer to conduct Train the Trainer (TTT) and Evaluation on Effectiveness of Training (EET) programmes for Pembangunan Sumber Manusia Berhad (PSMB).
With the accumulated years of up front training experience, he has facilitated or co-facilitated employees and associates from various MNCs, public sectors, universities and institutes of higher learning, large local organizations as well as small and medium industries and enterprises. He has also facilitated numerous sessions for schools and non-profit youth organizations.
He holds a Masters degree in Human Resource Management from University of Lincolnshire & Humberside (UK), Certificate in Learning & Development Practice, CIPD (UK) and the Certificate IV in Assessment & Workplace Training, Australia. Besides being fluent in English and Bahasa Malaysia, he is also conversant in Mandarin, which allows him to truly interact and connect with his audiences.