Coaching & Mentoring Skills for Managers

27-28 March 2023, Armada Hotel, Petaling Jaya, Malaysia.

INTRODUCTION:

Most organizations’ goals are similar – increased revenue, more sales, higher productivity, etc. The common factor for all the above is “The People”. Obviously if the people fail, the organization fails as well. Coaching and mentoring are proven and popular methods to achieve the above.

Through years of unprecedented rapid growth (especially for coaching) and “cross fertilization” of ideas and concepts, the boundaries between coaching and mentoring have indeed blurred. The new versions seem to incorporate bits and pieces of each other when compared to the traditional practices.

However thankfully, when used in an organizational context, the objective of utilizing coaching and mentoring is still very much the same – improvements in the various performance indicators.

This program aims to explore and highlight the differences and similarities of traditional practices and the modern versions. Finally, we seek to maximize the results when used in an organizational context.

Benefits of Attending:

Upon completion, participants should be able to:

• Identify the differences and similarities between coaching and mentoring
• Read human behavior and the underlying problems
• Define what’s possible and what’s sustainable
• Set appropriate development goals for subordinates
• Utilize practical tools and insights in appropriate situations
• Gain high self-esteem & confidence
• Apply the knowledge and skills gained in people management

About the Trainer:

EUGENE TAN has been actively involved in various capacities of training and development for different organizations since 1993.

As a Certified Neuro Linguistic Programming (NLP) Trainer, he uses key concepts of NLP combined with Accelerated Learning principles for maximum effect during his sessions. With a keen understanding on the what, how and why of learning, his sessions are designed to maximize learning absorption and retention. Being a practical person, the ideas he advocates and shares are down to earth and readily applicable.

Eugene ensures that his sessions are always interactive, fun and never boring. His sessions seamlessly combine elements of high energy, high touch and high impact. When the situation requires, he will not hesitate to go high tech as well. In line with the key NLP concept, “All learning is state dependant”, he induces the optimum state of mind in the trainees to facilitate effortless transfer of knowledge.

He is a flexible and adaptable facilitator as evidenced by the numerous sessions that he has facilitated involving wide and diverse topics and situations – ranging from technical knowledge to soft skills, indoor to outdoor and instructor-led to participants centred.

Eugene specializes in the areas of leadership development, teambuilding, coaching and mentoring, emotional intelligence, stress management, communication skills and presentation skills. In addition, he is an approved and accredited trainer to conduct Train the Trainer (TTT) and Evaluation on Effectiveness of Training (EET) programmes for Pembangunan Sumber Manusia Berhad (PSMB).

With the accumulated years of up front training experience, he has facilitated or co-facilitated employees and associates from various MNCs, public sectors, universities and institutes of higher learning, large local organizations as well as small and medium industries and enterprises. He has also facilitated numerous sessions for schools and non-profit youth organizations.

He holds a Masters degree in Human Resource Management from University of Lincolnshire & Humberside (UK), Certificate in Learning & Development Practice, CIPD (UK) and the Certificate IV in Assessment & Workplace Training, Australia. Besides being fluent in English and Bahasa Malaysia, he is also conversant in Mandarin, which allows him to truly interact and connect with his audiences.